Many organizations have developed their own basic workforce personas to determine their employees' technology requirements. The problem is these personas typically don't dive deep enough to deliver a digital employee experience (DEX) that feels personalized with fit-for-purpose tools. Tune in to hear World Wide Technology's data-driven approach to workforce personas -- dynamic personas -- and get insight into how your organization can drive greater customization while reducing tool and license sprawl. You'll learn the key factors to consider when building your dynamic personas, how to effectively apply them to your digital workspace and ways to monitor your progress toward an optimal DEX. In this session, attendees will: 

• Gain a better understanding of workforce personas and key nuances between persona models
• Hear how companies apply personas for maximum impact and when then miss the mark
• Learn which tools are being used to monitor digital employee experience from an independent perspective